Customer Connect

Create a Direct and Repeatable link to your customers with every transaction

Customer Connect revolutionizes the way retailers and their suppliers connect with customers both before and after the sale. By providing secure web access, we enable a customer self-management tool designed to reduce operational costs and increase selling opportunities. Deliver sophisticated marketing messaging direct to the consumer while allowing customer access to transaction history in order research past product purchases; build shopping lists, import transaction details into money management applications and perform other post sales customer services.

Through the extension of these customer services directly to the home or office, consumers and business customers can easily access relevant information regarding purchase history and other important product details. In addition, this subsystem provides features such as shopping lists, item links to recipes and other promotions for complementary products or services – all designed to provide the basis for a shift from discounts to service in the fierce competition for customer loyalty.

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Increase Marketing Effectiveness

Customer Self-Management

• Transaction Inquiry
• Dispute Resolution
• Shopping Lists
• Money Management Integration

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Marketing Services

• Increased Information Access
• Integrated Messaging
• Express Shopping – Store Pick-up Lists
• Personalized Promotions
• Alert Subsystem