Customer Connect revolutionizes the way retailers and their suppliers connect with customers both before and after the sale. By providing secure web access, we enable a customer self-management tool designed to reduce operational costs and increase selling opportunities. Deliver sophisticated marketing messaging direct to the consumer while allowing customer access to transaction history in order research past product purchases; build shopping lists, import transaction details into money management applications and perform other post sales customer services.
Through the extension of these customer services directly to the home or office, consumers and business customers can easily access relevant information regarding purchase history and other important product details. In addition, this subsystem provides features such as shopping lists, item links to recipes and other promotions for complementary products or services – all designed to provide the basis for a shift from discounts to service in the fierce competition for customer loyalty.
I use it EVERYDAY to maximize sales and eliminate lost opportunities. I can quickly find a void and resolve by phone – eliminating a costly trip to the store
Access to Sales by Store information through reports and alerts provides tremendous operational benefits and helps us effectively manage our servicing costs.
the TransAccess solution will be a key element in the evolution of our personalized marketing initiatives.