Leads and manages the customer relationship, business development and marketing disciplines. His long term commitment to the digital receipt concept provides an extensive background into the potential of anywhere anytime information access to the extended retail enterprise. Along with the development of an e-Receipt solution, Jim has spent the past 6 years working with the consumer goods industry and the supporting industry infrastructure on delivering “real-time” retailing solutions focused on operational execution and improved performance at store level. Prior to afterBOT, Jim spent 21 years at NCR Corporation where he held a number of sales, marketing and sales management positions. Jim has extensive experience in customer loyalty and retention based applications, beginning with his work with the Andersen Consulting Smart STORE 2000 initiative launched in 1988.
Jim co-founded Trevarian in July 2010 after nearly 9 years as AfterBot's CTO. Prior to that he had more than 28 years of experience developing retail Point of Sale and Back Office systems at NCR. He pursued post-graduate engineering studies in database theory and in systems performance analysis, which he applied to the development of some of the first database-oriented systems to be deployed in a retail store environment. This database experience was the foundation for Jim's role in the creation of the original Association for Retail Technology Standards (ARTS) Data Model and subsequent founding work on the NRF ARTS XML standards, including those for Digital Receipt and POSLog.